Delivery & Returns
All orders we receive usually take up to 5 days to be created and then sent to you for your approval. Once you have approved the artwork, it’s then sent for printing and then prepared ready to send. This gives our team enough time to spend on your unique artwork to make sure it’s flawless and exactly to your requirements.
Once you are happy and approve the drawing:
- If you ordered the digital version, the finished file will be sent to your via email immediately.
- If you ordered a physical version, then this will be sent for printing the same day if approved before 4pm UTC and next day, if after. Once printed, it will usually be posted out the same day or next day latest.
DELIVERY TIMES
Standard delivery time estimates are shown below:
UK: 4 – 5 working daysEurope: 7 – 10 working days
USA: 10 – 14 working days
Rest of world: Up to 21 working days
We also offer Express UK delivery:
UK Express: 2 – 3 working days
Next day UK delivery is also another option we offer if you need your artwork in super quick time!
SHIPPING PRICES
UK Standard delivery: FREE
UK Express delivery: £4.99
UK Next Day delivery: £9.99
Europe: £9.99
USA: £12.99
Rest of world: £16.99
Cancel, Returns & Refunds
Unfortunately as these are custom hand drawn commissions we do not accept any returns or refunds once we have started working on your artwork. You can however cancel your order up until 24 hours after placing your order.
